Where does your jewelry come from?
Hi-O-Silver Jewelry works directly with large distributors of Sterling Silver Jewelry throughout the world. We choose these suppliers because they meet our standards of design, craftsmanship, quality and pricing.
Why should I buy from Hi-O-Silver Jewelry?
Shopping at Hi-O-Silver Jewelry saves you time and money. You can view our entire inventory from the convenience of your own home. To help your shopping experience, Hi-O-Silver customer service representatives are on hand via e-mail or telephone. Because your satisfaction is very important to us, we strive to bring you the finest jewelry selections available at very affordable prices.
How do I know if Hi-O-Silver Jewelry received my order?
Whenever you place an order with Hi-O-Silver Jewelry you will receive an email confirmation of your order. When your order ships, you will be sent another email containing your tracking number.
We except Visa, Master Card, American Express and Discover. When will my order be shipped?
Orders are processed and shipped within 24 to 48 hours.
Do you have any guarantees?
If you are not completely satisfied, you have 15 days after confirmed receipt of your order, to return for exchange or refund. See our exchange and return policy .
Is Hi-O-Silver Jewelry secure and is it safe to buy from Hi-O-Silver Jewelry?
Hi-O-Silver Jewelry has all orders processed using the highest state of the art industry Secure Socket Layer (SSL) encryption to protect all personal information for secure e-commerce transactions. SSL encrypts all of your personal information including credit card number, name and address, so that it cannot be read as the information travels over the Internet. We host our web store with Yahoo!, who is an industry leader, and their privacy policy and security measures ensure that your information is secured and protected by Yahoo. We guarantee that every purchase you make with Hi-O-Silver Jewelry will be 100% safe.
Is it Safe to Buy off the WWW.com?
The answer is yes. Of course some precautions should be taken. An advantage to buying over the Internet is that a buyer can, within a short period, review the vendors selling the products that are of interest, all from the comfort of home. You can also realize a substantial savings as well as choices of product on the web. After you have chosen a vendor and selected product, you will be prompted to a shopping cart, which are used on the web to make your purchases fast and easy. The shopping cart automatically places the product in the cart. If you change your mind about a purchase, you can click the appropriate button to delete it. When you are finished shopping, simply follow the guidelines for check out. When you enter a secure environment, the lock will close and you may be able to notice the URL change from http:// to https://. This environment means that any information you submitted will be encrypted and cannot be read by a third party. It is advisable to keep your electronically generated receipts and to always make sure that your privacy will be protected before giving out your personal information.
Will I be charged sales tax?
Hi-O-Silver Jewelry is based in Louisiana, therefore orders shipped to Louisiana addresses are subject to La. Sales tax. Orders shipped outside the State of Louisiana are tax exempt.
How do I know if the merchandise I want to purchase is in stock?
Merchandise is current in stock if you are able to add it to your shopping cart. If you are ordering a large quantity of a single item you may want to email us for current stock levels. Stock levels are not guaranteed and subject to change without notice.
Do you do engraving?
Sorry we do not provide engraving services at this time.
Do you take special orders for Custom Designed pieces?
Yes, we do. Please email us with your requirements as we will phone or email you to discuss your needs.
Does Hi-O-Silver Jewelry honor Wholesale Orders?
Yes, we do. Contact us, entering all requested information and in the comments box, simply type, wholesale pricing.
How can I receive coupons for discounts?
Please contact us entering all requested information and in the comments box, simply type, discount coupons. You will receive coupons via e-mail.
How do I know if Hi-O-Silver Jewelry is reputable and conducts business in an ethical manner?
The reputation that Hi-O-Silver has achieved with customers through their storefront in the New Orleans is unsurpassed. You can read some of our customer’s comments listed below. In our years of business of leasing a store in one of the local New Orleans centers, we have never had a dispute which was submitted to our leasing agents for any unethical practices. If a customer had any issue related to their purchase, Hi-O-Silver immediately handled the problem. We will prove to you that we provide superior customer service. We know and practice the policy that customer satisfaction and the quality of our products we sell are two of the most important aspects of repeated sales, and we want you for a regular customer
Hi-O-Silver Jewelry works directly with large distributors of Sterling Silver Jewelry throughout the world. We choose these suppliers because they meet our standards of design, craftsmanship, quality and pricing.
Why should I buy from Hi-O-Silver Jewelry?
Shopping at Hi-O-Silver Jewelry saves you time and money. You can view our entire inventory from the convenience of your own home. To help your shopping experience, Hi-O-Silver customer service representatives are on hand via e-mail or telephone. Because your satisfaction is very important to us, we strive to bring you the finest jewelry selections available at very affordable prices.
How do I know if Hi-O-Silver Jewelry received my order?
Whenever you place an order with Hi-O-Silver Jewelry you will receive an email confirmation of your order. When your order ships, you will be sent another email containing your tracking number.
We except Visa, Master Card, American Express and Discover. When will my order be shipped?
Orders are processed and shipped within 24 to 48 hours.
Do you have any guarantees?
If you are not completely satisfied, you have 15 days after confirmed receipt of your order, to return for exchange or refund. See our exchange and return policy .
Is Hi-O-Silver Jewelry secure and is it safe to buy from Hi-O-Silver Jewelry?
Hi-O-Silver Jewelry has all orders processed using the highest state of the art industry Secure Socket Layer (SSL) encryption to protect all personal information for secure e-commerce transactions. SSL encrypts all of your personal information including credit card number, name and address, so that it cannot be read as the information travels over the Internet. We host our web store with Yahoo!, who is an industry leader, and their privacy policy and security measures ensure that your information is secured and protected by Yahoo. We guarantee that every purchase you make with Hi-O-Silver Jewelry will be 100% safe.
Is it Safe to Buy off the WWW.com?
The answer is yes. Of course some precautions should be taken. An advantage to buying over the Internet is that a buyer can, within a short period, review the vendors selling the products that are of interest, all from the comfort of home. You can also realize a substantial savings as well as choices of product on the web. After you have chosen a vendor and selected product, you will be prompted to a shopping cart, which are used on the web to make your purchases fast and easy. The shopping cart automatically places the product in the cart. If you change your mind about a purchase, you can click the appropriate button to delete it. When you are finished shopping, simply follow the guidelines for check out. When you enter a secure environment, the lock will close and you may be able to notice the URL change from http:// to https://. This environment means that any information you submitted will be encrypted and cannot be read by a third party. It is advisable to keep your electronically generated receipts and to always make sure that your privacy will be protected before giving out your personal information.
Will I be charged sales tax?
Hi-O-Silver Jewelry is based in Louisiana, therefore orders shipped to Louisiana addresses are subject to La. Sales tax. Orders shipped outside the State of Louisiana are tax exempt.
How do I know if the merchandise I want to purchase is in stock?
Merchandise is current in stock if you are able to add it to your shopping cart. If you are ordering a large quantity of a single item you may want to email us for current stock levels. Stock levels are not guaranteed and subject to change without notice.
Do you do engraving?
Sorry we do not provide engraving services at this time.
Do you take special orders for Custom Designed pieces?
Yes, we do. Please email us with your requirements as we will phone or email you to discuss your needs.
Does Hi-O-Silver Jewelry honor Wholesale Orders?
Yes, we do. Contact us, entering all requested information and in the comments box, simply type, wholesale pricing.
How can I receive coupons for discounts?
Please contact us entering all requested information and in the comments box, simply type, discount coupons. You will receive coupons via e-mail.
How do I know if Hi-O-Silver Jewelry is reputable and conducts business in an ethical manner?
The reputation that Hi-O-Silver has achieved with customers through their storefront in the New Orleans is unsurpassed. You can read some of our customer’s comments listed below. In our years of business of leasing a store in one of the local New Orleans centers, we have never had a dispute which was submitted to our leasing agents for any unethical practices. If a customer had any issue related to their purchase, Hi-O-Silver immediately handled the problem. We will prove to you that we provide superior customer service. We know and practice the policy that customer satisfaction and the quality of our products we sell are two of the most important aspects of repeated sales, and we want you for a regular customer